Improving the operations of a small design team (6 designers) working on multiple product lines. The process involves initial assessment, introducing new processes, measuring success, and identifying professional growth paths for designers to enhance their job satisfaction.
Copado is the #1 Native DevOps Platform for Salesforce and the Market Leader in Low-Code CI/CD and AI-Driven Test Automation for Enterprise Clouds. Backed by Salesforce Ventures and Insight Venture Partners, Copado powers end-to-end digital transformation for 1,200+ global enterprises like Coca-Cola, Ebay, Medtronic and Volkswagen.
After being introduced to the team, I've indentified the critical gaps and weaknesses of the existing processes. The real challenge was to improve the workflow without additional efforts for the team members and without being seen as an outsider disruptor.
We built a strategy that would optimize designers’ day-to-day workflow. We set "north star" and we start small, finding a pilot product line and then scale.
We advocate and educate the dev team to the design process. Let ourselves in their workflow and built a business case for UX best practices.
Reducing the design debt was our main goal, allowing the design team being part of the planning.
In order to reduce the design debt we started crafting our design system using the atomic design methodology, making much easier to understand relations, hierarchies, and inheritance, therefore creating more scalable systems.
The main challenge was to integrate two different design systems: our own CDS and Salesforce's SLDS. We then opt to create an headless DS
In order to measure our initiatives, set a metrics framework based on the REACH framework:
We developed a Figma widget to assess each team member skills and their future focus. We mapped the whole team skillset and shift our growth towards what is best for the team in order to feel supported and useful.
